Governments come and go. Every railway minister takes pledge to break the nexus of middlemen (called Dalals in Hindi) and who?? (Of course, our railway employees. Though majority of them are not a part of this nexus: Either they don't believe in malpractice or they don't have opportunity to get engaged in ticket booking process).
Governments go but middlemen remain. Needless to mention untold sufferings to those passengers who try to get tickets from the window or online. Every railway minister for about a decade now also makes lofty claims to strengthen the system of online booking and give excuses for lethargic pace of IRCTC website while attributing it to lakhs of ticket seekers trying to book tickets at the same time. But problem remains.
Questions remain unanswered
If there is so much crowd of ticket seekers how middlemen get tickets with so ease as if they were purchasing potatoes in the market;
why the IRCTC website opens for a common man only after all the tickets were booked;
how it's possible that 600-700 tickets on any route can be booked in just 4-5 minutes;
what is use of setting up windows for Tatkal tickets when only a few can get tickets, that too after spending hours in advance;
how middlemen who roam about at reservation counters almost daily cannot be recognised by railway personnel and force;
Questions would remain unanswered and we are waiting for the new railway minister's announcement that he would rid the system of middlemen and give a foolproof railway ticket reservation system to a passengers.
Governments go but middlemen remain. Needless to mention untold sufferings to those passengers who try to get tickets from the window or online. Every railway minister for about a decade now also makes lofty claims to strengthen the system of online booking and give excuses for lethargic pace of IRCTC website while attributing it to lakhs of ticket seekers trying to book tickets at the same time. But problem remains.
Questions remain unanswered
If there is so much crowd of ticket seekers how middlemen get tickets with so ease as if they were purchasing potatoes in the market;
why the IRCTC website opens for a common man only after all the tickets were booked;
how it's possible that 600-700 tickets on any route can be booked in just 4-5 minutes;
what is use of setting up windows for Tatkal tickets when only a few can get tickets, that too after spending hours in advance;
how middlemen who roam about at reservation counters almost daily cannot be recognised by railway personnel and force;
Questions would remain unanswered and we are waiting for the new railway minister's announcement that he would rid the system of middlemen and give a foolproof railway ticket reservation system to a passengers.
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